Frequently Asked Questions

We know investing in yourself and your business can sometimes feel daunting, so here are some frequently answered questions to help ease your mind.

What packages do you offer, what are your prices?

We are tailored to your needs so we do not have set prices or packages because this could limit you to what services we could provide, instead we can set up an initial free consultation to explore your pain points and areas within your business you may need support and we will develop an offer for you, personalised to your needs and our knowledge and skill sets to ensure you get the best value for your money.

What is the difference between Social Media Managing and Virtual Assistant Services?

As working with us as a Virtual Assistant it will be your job to direct our time, we will agree upon set regular hours which will be charged at an hourly rate and we will complete these tasks within that time. This role is primarily to support you not manage you. Whereas when you choose to work with us under our social media management services, together we will build upon your brand, your business strategy and your marketing tactics to best elevate and amplify both your online presences and customer experience.

What is the best engagement strategy to use on my account?

This is tailored depending on your type of account, business structure/model and your actual followers. To know this we would spend time on your account and work with you to develop the best engagement plan for your account.

How do I communicate with my social media manager?

Communication is key when working with a social media manager. You can communicate via email, phone, or messaging apps like Slack. It’s important for us to establish a communication plan and stick to it.

How often should I expect to hear from my social media manager?

This will depend on your social media strategy and the agreed-upon communication plan. Typically, you can expect to hear from your social media manager on a regular basis, whether that’s daily, weekly, or bi-weekly.

How much input should I have in my social media strategy?

Your input is valuable when it comes to shaping your social media strategy. You should work collaboratively with your social media manager to define your goals, target audience, and messaging.

How involved should I be in the content creation process?

You can be as involved in the content creation process as you want to be. Some clients prefer to create all of their own content, while others prefer to have their social media manager handle everything.

How do I measure the success of my social media campaigns?

Your social media manager should provide regular reports on the performance of your campaigns. Metrics to track include engagement, reach, clicks, and conversions.

How do I give feedback to my social media manager?

When giving feedback, be specific and provide actionable suggestions for improvement. Remember to also acknowledge the things that are working well.

How do I ensure my brand's voice is reflected in social media content?

Your social media manager should be familiar with your brand’s voice and messaging. It’s important to provide guidelines and examples to ensure consistency across all platforms.

How can I ensure my social media strategy aligns with my overall marketing strategy?

Your social media manager should work closely with your marketing team to ensure alignment with your overall strategy. Regular meetings and communication can help ensure everyone is on the same page.

What should I do if I'm not happy with my social media manager's performance?

It’s important to address any concerns with your social media manager as soon as possible. Open communication is key to ensuring a successful partnership. If issues cannot be resolved, you may need to consider finding a new social media manager.

Reay To Work With Us?

Great! Then let’s get the ball rolling and chat all things business and social media!

CONNECT WITH US @_theconsciouscreative_